Orders are processed within 1–2 business days. Delivery usually takes 5–10 business days depending on your location.

Currently we ship to selected countries. Shipping availability will appear at checkout.

Orders can only be changed or cancelled within a short time after placing them. Please contact our support team immediately.

Our products are formulated with high-quality ingredients. However, we always recommend doing a patch test before full application.

Please check the product description, shade charts, and customer reviews before purchasing.

Yes. Celoura products are cruelty-free and not tested on animals.

Due to hygiene and safety reasons, we do not accept returns unless the product is damaged or incorrect.

Please contact our support team within 48 hours and provide a 360° unboxing video as proof.

Refunds are processed within 7–10 business days after approval.