Terms & Conditions

Terms & Conditions

Welcome to Celoura. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. Use of Our Website

By using our website, you agree to the following:

  • You are at least 18 years old or using the website under parental supervision.
  • You will not use our website for illegal or unauthorized purposes.
  • You will provide accurate and complete information when placing orders.

2. Product Information

We strive to provide accurate product descriptions and images. However:

  • Product colors may vary slightly due to screen settings.
  • We reserve the right to update product details at any time.
  • Availability of products may change without notice.

3. Pricing & Payments

  • All prices are listed in the applicable currency on the website.
  • We reserve the right to modify prices at any time.
  • Payment must be completed before order processing.
  • We use secure payment gateways to protect your transaction.

4. Orders & Order Acceptance

Once an order is placed:

  • You will receive an order confirmation email.
  • We reserve the right to cancel orders due to pricing errors, fraud suspicion, or product unavailability.
  • If an order is cancelled after payment, a full refund will be issued.

5. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

  • Delivery times may vary depending on location.
  • We are not responsible for delays caused by courier services or external factors.

6. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

  • Returns are accepted only for damaged or incorrect products.
  • A 360° unboxing video may be required as proof.

7. Intellectual Property

All content on this website, including images, logos, and text, is the property of Celoura.

  • You may not reproduce, distribute, or use our content without permission.

8. Limitation of Liability

  • Celoura is not responsible for any indirect damages resulting from product use.
  • Customers are responsible for checking product ingredients for allergies.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon posting on this page.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Contact Us

Email: support@celoura.com
Customer Support: Monday – Saturday, 10:00 AM – 6:00 PM IST